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Previously Declined Cover

Turned down before?
That doesn't mean no forever

Every insurer assesses risk differently — a decline from one doesn't mean you'll be declined by all. We know where to look next.

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FSCA-Authorised Advisers | Whole-of-Market Access

Explore Your Options

Whatever you need to protect, we'll help you compare the right cover.

Life Insurance

A one-off tax-free lump-sum payment for your loved ones in the event of your death.

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Critical Illness Cover

A tax-free lump sum if you are diagnosed with a serious illness like cancer, heart attack or stroke.

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Income Protection

Monthly tax-free payments if you are unable to work due to long-term sickness or injury.

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How We Help After a Decline

Step 1

Tell us who declined you and why

Share the details of your previous application and outcome.

Step 2

We identify insurers with a better fit

Your adviser knows which insurers take a more favourable view of your circumstances.

Step 3

Re-apply with full disclosure

We guide you through disclosing your full medical and application history correctly.

Step 4

Get a fresh decision

Receive a new assessment from an insurer better suited to your risk profile.

Key features at a glance

Access to a wider insurer panel

Reach insurers beyond the one that originally declined you.

Guidance on what changed insurers' minds

Learn what factors are more likely to lead to acceptance.

Support with full, honest disclosure

Get it right the first time to avoid issues further down the line.

Alternative cover options if declined again

Explore guaranteed acceptance or specialist policies if needed.

Frequently Asked Questions

Why was I declined in the first place?

Common reasons include health conditions, high-risk occupations or hobbies, or incomplete information on your application.

Do I have to disclose the previous decline?

Yes, insurers will typically ask if you have been declined before, and this must be disclosed honestly to avoid future claim issues.

Will this decline follow me everywhere?

No formal shared record follows you between insurers in South Africa, but you must still disclose it truthfully when asked.

What if I'm declined again?

There are still options, including guaranteed acceptance policies that don't require underwriting, which your adviser can discuss with you.