Turned down before?
That doesn't mean no forever
Every insurer assesses risk differently — a decline from one doesn't mean you'll be declined by all. We know where to look next.
Start Your QuoteFSCA-Authorised Advisers | Whole-of-Market Access
Explore Your Options
Whatever you need to protect, we'll help you compare the right cover.
Life Insurance
A one-off tax-free lump-sum payment for your loved ones in the event of your death.
Learn moreCritical Illness Cover
A tax-free lump sum if you are diagnosed with a serious illness like cancer, heart attack or stroke.
Learn moreIncome Protection
Monthly tax-free payments if you are unable to work due to long-term sickness or injury.
Learn moreHow We Help After a Decline
Tell us who declined you and why
Share the details of your previous application and outcome.
We identify insurers with a better fit
Your adviser knows which insurers take a more favourable view of your circumstances.
Re-apply with full disclosure
We guide you through disclosing your full medical and application history correctly.
Get a fresh decision
Receive a new assessment from an insurer better suited to your risk profile.
Key features at a glance
Access to a wider insurer panel
Reach insurers beyond the one that originally declined you.
Guidance on what changed insurers' minds
Learn what factors are more likely to lead to acceptance.
Support with full, honest disclosure
Get it right the first time to avoid issues further down the line.
Alternative cover options if declined again
Explore guaranteed acceptance or specialist policies if needed.
Frequently Asked Questions
Why was I declined in the first place?
Common reasons include health conditions, high-risk occupations or hobbies, or incomplete information on your application.
Do I have to disclose the previous decline?
Yes, insurers will typically ask if you have been declined before, and this must be disclosed honestly to avoid future claim issues.
Will this decline follow me everywhere?
No formal shared record follows you between insurers in South Africa, but you must still disclose it truthfully when asked.
What if I'm declined again?
There are still options, including guaranteed acceptance policies that don't require underwriting, which your adviser can discuss with you.